Terms & Conditions
The Aqua-Rex needs no maintenance or servicing, but check occasionally that the lights are flashing. If the Aqua-Rex stops working, first check that the power outlet is functioning. If the unit fails to work, or you are not happy with the results, then PLEASE CONTACT US FIRST FOR ADVICE BEFORE RETURNING THE UNIT. Neither Aqua-Rex LLC nor its parent company, Lifescience Products Ltd will accept responsibility for consequential loss as a result of the performance or otherwise of the Aqua-Rex unit.
100 DAY MONEY BACK GUARANTEE
If, for any reason whatsoever, you are dissatisfied with your Aqua-Rex product, you may return it at any time during the first 100 days after purchase and the purchase price of the unit will be reimbursed in full. Call us first before returning it to wherever it was purchased, together with your full name and address and proof of purchase, showing the price paid.
20 YEAR MANUFACTURER’S WARRANTY
Lifescience Products Ltd guarantees to repair or to replace the Aqua-Rex treatment unit in the event that it suffers from any manufacturing defect during the first twenty years after purchase. The unit should be returned to us properly boxed and wrapped, together with the proof of purchase, showing the price paid. This warranty excludes external transformers.